Business Phone Systems

At Sedcom Communications, we offer business phone systems solutions that are perfect for a wide range of settings and applications. Our packages are flexible, offering tailored solutions that can be customised to fit your business’s needs, and include both the installation of your phone systems as well as ongoing maintenance and support.

Business phone systems for businesses of all sizes in Canberra

We offer business phone solutions that can be scaled to meet the needs of all businesses from very small businesses of just a few individuals to large scale corporate enterprises of 25 users and more. Our phone systems are simple, reliable, and cost-effective, meaning you can outsource your phone and communication concerns to us while focusing on tasks that matter.

Types of business phone systems

At Sedcom Communications, we offer both VoIP and PBX phone solutions in order to ensure that all of our customers can find phone solutions that work for them.

PBX solutions

PBX, or Private Branch Exchanges, is a traditional phone system that many businesses across Australia still use. PBX phone systems are analogue, and they connect employees and clients together over a physical phone line, which means that they also require analogue compatible phones. While PBX systems are a little more basic than VoIP systems, they’re also still more reliable due to the fact that transmissions are carried over dedicated phone lines which aren’t used by other devices in an office.

VoIP solutions

VoIP stands for Voice over IP, a digital phone system that sends voice data over the internet. VoIP digital phones look pretty similar to PBX phones, making them easy to use for staff more used to PBX, but this system can also be used via other digital devices including computers and tablets.

One of the biggest benefits of choosing a VoIP solution for your business phone system is that VoIP can be used to connect and interface with lots of different devices, with software capable of recording calls or even performing auto-transcription duties. With VoIP, the possibilities are endless, and it seems reasonably likely that as time goes on, more and more businesses will convert to this more modern phone solution.

Choosing the right phone systems for your business

At Sedcom Communications, we offer excellent support and customer service throughout your time with us, whether you choose to opt for PBX phones or VoIP phone systems. The right phone system for your business will depend on the size of your business and its needs; while some clients choose to stick with PBX because they’re already partially set up with it, others switch over to VoIP because of the enhanced capabilities and cost-effective nature of this service.

Get in touch

For advice and information about setting up an effective and reliable business phone systems in Canberra, call us today at Sedcom Communications. We’re experts in business communications and phones, and we’re always happy to offer advice and guidance on choosing the right business phone solution for your business.