Canberra-based Panasonic partner Sedcom has boosted mobility and helped
St Francis Xavier College cut costs with a Panasonic IP-PBX telephone
The school has 1170 students and 150 staff and has reduced its annual
phone bill by 30 percent after replacing the ten-year-old Ericson
According to the college, there had been several telephone outages due
to lightning storms. Carrier faults also added to the ageing system.
The telephone cabling system was 40 years old and had been modified and
"Our old analogue telephone system was outdated and we desperately
needed a new one that didn't break down every time we had a lightning
storm," said Geoff Smith, network manager at St Francis Xavier College.
"Because it was out of warranty, I was spending hours identifying
faults and then trying to repair them internally. This was not only
hampering staff productivity, it also involved high repair and
maintenance costs due to regular breakdowns."
The college assessed different solutions and settled on the on-premises
Panasonic PBX solution. Panasonic UC partner Sedcom was responsible for
installing 70 KX-NT551X-B 1-Line IP desk phones and 20 KX-NT553X-B
3-Line IP desk phones across the six buildings in the 10-hectare
The desk phones are supported by the KX-NS1000 business communications
server and activation keys for third-party SIP phones, with multiple
units throughout different buildings used as a combined PBX system.
Smith said the choice of an on-premises system was to have flexibility
in maintaining and updating when desired.
"Using a convenient web-based browser interface, we can now manage
everything internally at the click of a button - instantly identifying
any faults (such as a phone line coming out of the socket) and solving
them quickly, which saves time and boosts productivity," he said.
Sedcom managing director Rene Sedlmaier said: "We knew an IP-based
phone solution would meet the school's needs - allowing greater
mobility, more control and flexibility, plus the option of scaling up
in the future."
The new system has extended to the staff's personal devices. Through an
app on their smartphones, teachers can set up their own PBX extensions.
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By Samira Sarraf
Oct 27 2016